1. Introduction
This Privacy Policy explains how we collect, use, and protect customer information when using our website or placing an order with us.
The company operates from Dubai, United Arab Emirates.
2. Information We Collect
We may collect personal details such as name, phone number, email address, delivery address, and order information.
Information is collected when customers place an order, contact us, or submit forms on the website.
3. How We Use Information
Customer information is used to process orders, provide services, respond to enquiries, and improve our services.
We may use contact details to share order updates or important service information.
4. Payment Information
Payment details are processed through secure payment providers.
We do not store card or banking information on our servers.
5. Sharing of Information
Customer information is not sold or rented to third parties.
Information may be shared only with delivery partners, payment providers, or service partners where required to complete an order.
6. Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.
7. Cookies
Our website may use cookies to improve website performance and user experience. Customers may disable cookies through their browser settings.
8. Data Retention
Customer information is kept only as long as necessary for business, legal, or accounting purposes.
9. Customer Rights
Customers may request correction or removal of their personal information by contacting us through the website.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version published on the website will apply.
11. Contact
For privacy-related questions, customers may contact us using the details provided on our website.