- General
These Terms and Conditions apply to all orders placed through our website.
By placing an order, you agree to these terms.
The company operates from Dubai, United Arab Emirates. All services and transactions are governed by UAE laws.
- Orders and Acceptance
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion.
Order details provided by the customer must be accurate. The company is not responsible for errors caused by incorrect information submitted during checkout.
- Artwork and Design Approval
Customers must check spelling, layout, and design details before approval.
Printing starts only after final approval. Changes cannot be guaranteed once approved.
If customers upload their own artwork, files will be printed as received. The company is not responsible for errors, low resolution, color variation, or layout issues in customer-supplied files.
The company is not liable for errors approved by the customer.
- Colors and Printing Variations
Printed colors may vary slightly from screen previews.
Minor variations in color, size, or finish are considered acceptable in commercial printing.
Exact color matching is not guaranteed unless specifically agreed in writing.
- Pricing and Payment
All prices are shown in AED unless stated otherwise.
Full payment may be required before production begins.
Prices may change without prior notice, but confirmed orders will not be affected.
- Production and Delivery
Production timelines are estimates only.
Delays may occur due to technical issues, material availability, or unforeseen circumstances.
The company is not liable for losses caused by delivery delays once the order has been dispatched.
- Cancellation and Refunds
Orders cannot be cancelled once production has started.
Refunds are only considered if the product has a manufacturing defect or differs significantly from the approved artwork.
Claims must be reported within 48 hours of delivery.
- Returns
Printed products are custom-made and cannot be returned unless defective.
Approved returns must be unused and in original condition.
- Liability Limitation
The company’s liability is limited to the value of the order placed.
We are not responsible for indirect or consequential losses.
- Intellectual Property
Customers confirm they have the right to use all submitted logos, images, and content.
The company is not responsible for copyright or trademark violations arising from customer-provided material.
- Privacy
Customer information is used only for order processing and communication.
We do not sell or share customer data with third parties except where required for order fulfillment.
- Changes to Terms
These Terms and Conditions may be updated at any time without prior notice.
The latest version published on the website will apply to all new orders.
- Contact Information
For any questions regarding these Terms and Conditions, customers may contact us through the details provided on our website.